How to manage your outsourced Farsi call center better

Partnering with an offshore multilingual call center remains to be a popular option among international businesses that are expanding to new territories. For businesses catering to Farsi-speaking regions like Iran, Tajikistan, and Afghanistan, outsourcing to a Farsi Call Center could mean better customer service and branding, which are ingredients for successful business growth. As an outsourcing client, however, you must make sure that your offshore workforce is being managed properly. Read more